Data Deletion

When you message a business that uses Hapsay on Facebook Messenger or Instagram, we may store:

• Your name and profile information as provided by the messaging platform.
• The messages exchanged in that conversation.
• Any contact or order details you shared during the conversation, such as a phone number or delivery address.

These records are kept for as long as the business account remains active, unless you ask us to delete them sooner.

To request deletion of your data, email us at:

hello@hapsay.com

Please include:

• Your name as it appears on your Facebook or Instagram profile.
• The name of the business you messaged, if you know it.
• The Facebook or Instagram account you messaged from.

• We confirm receipt of your request within 48 hours.
• Your data is permanently deleted from our systems within 30 days of the request.
• Deletion cannot be undone. The conversation history associated with your data is removed with it.

If you are a business using Hapsay and want to delete your account and all associated data, including customer records, contact us at hello@hapsay.com. You may request an export of your data within 30 days of termination. After 30 days, all data is permanently deleted.

If you have questions about data deletion or our data practices, see our Privacy Policy or contact us at hello@hapsay.com.